Telephony Software at NCH

Hi! My name is Dustin and I am the new lead developer for NCH Software’s Telephony products. Previously, I’ve been working on our company’s Utility products such as FileFort backup software, Verity child monitoring software and Orion file recovery software. I am excited about this new opportunity and I hope I can make our Telephony products even better!

One new feature coming soon to our Axon virtual PBX is the ability to access your web interface from any internet connection without the need for complicated router configuration. This is accomplished by connecting to an NCH Software server using a simple internet address like http://sampleaddress.users.nchuser.com which relays to your Axon server. Pages can even be viewed over a secure (HTTPS) connection to guarantee that transmitted information is safe. This feature is ad supported so there is no extra cost to you. You will still be able to view the web interface without ads the same way you always have but with this feature we hope Axon will be even easier to use remotely.

So be on the lookout for this new feature in Axon and more feature and usability improvements to come to our telephony software:

• Express Talk Softphone
  
• Axon Virtual PBX System
  
• IMS On-Hold Messages Player
  
• IVM Answering Attendant
  
• TRx Single Line Call Recorder
  
• VRS Multichannel Voice Recorder
  
• Quorum Call Conferencing Software
  

WavePad Makes Doing Radio Fun Again

Guest post by Paulette MacQuarrie of Nash Holos Ukrainian Roots Radio

Back in 2002 I was introduced to audio editing software, when the AM station broadcasting my weekly radio show finally went digital and got rid of its reel-to-reel tapes.

It was the end of a romantic era, and I was not enamoured of the change. (Can anyone say "buggy whip"?) But I eventually realized it had ushered in an exciting new era of its own.

The things I could do now! No more razor blades, guesswork, or scrubbing tapes. No more recording shows onto cassette — they could now be archived on a microchip! And on a website for listeners who missed the radio broadcast. (This was before the term "podcast" was invented.)
Best of all, I could record in my own home studio. No more traffic!

I was well aware that as time marched along, my software was becoming dated. Still, it was comfortably familiar. I had become reasonably competent with it, and I hated learning new software on my own. It was hard enough with help!

When the time came to upgrade my computer, however, upgrading my audio software was no longer optional. I discovered to my horror that it was not compatible with Windows7.

One day while in an office supply store in Bellingham, WA I found myself in their software section. A nice-looking box labelled Audio Essentials by NCH Software caught my eye.

The description sounded good and the price was way less than an upgrade for my existing program. And, I recognized the name WavePad as one that a colleague has for years been ranting and raving about, and bugging me to try. So I bought it and once it was installed, it was pretty much love at first sight.

I don’t usually go crazy over software but WavePad cut my production time in half just on my first try. So what’s not to go crazy about?

Working with my old program involved selecting and arranging regions, then doing a mix-down to a Wave file. This resulted in a studio mix that, after all my finicky editing, was considerably more slick than what I had produced on reel-to-reel. And gradually I forgot how much I enjoyed the "performance high" from recording "live to tape" in my pre-digital days.

WavePad has rekindled that excitement while providing more efficient tools for the studio work.

Probably the most useful is "Insert file" (under Edit menu). I can add ready-to-air files (commercials, interviews, etc.), rip tracks off CDs in seconds and copy them in, as well as record my intros and extros right into the file. No mixing down and converting … just save file as an mp3 and I’m done.

Now the fun is back again!

I love the click-saving icons for basics like adjusting volume (Amplify), fading and cross-fading, mixing and pasting files, noise reduction, etc. I especially love how you can zoom in and out with the scroll of a mouse wheel!

WavePad has handy time markers along the bottom of the page and an indicator showing the length of the entire file and selections. That keeps me on track so I have less editing and adjusting to do later.

I still like to work in WAV because it’s uncompressed. The Batch Converter allows me to convert the show and several components to mp3s in a flash, to post on my program website. Skookum!

WavePad has to be one of the most user-friendly programs I’ve ever encountered. The interface is uber-easy and user-friendly. The brief video tutorials are helpful, and the manual is excellent. The support staff are prompt, friendly and helpful. Definitely real people!

Now I’m starting to experiment with MixPad and am finding it a similarly pleasant experience. It’s almost a surprise how fast and easy it is! I’m looking forward to using the other NCH products that came in the package.

My only regret is waiting so long to make the switch!

Author bio: Paulette MacQuarrie lives on Vancouver Island, Canada where she produces and hosts a syndicated one-hour weekly variety show called Nash Holos Ukrainian Roots Radio in (mostly) English. More details at the show’s website www.nashholos.com and blog nashholos.blogspot.com

Localization Efforts Pay Off in NCH International Offerings

It has been about a year and a half since NCH Software put in place a localization initiative in order to offer our most popular software applications in French, German, Japanese and Spanish. The challenges have been many but we now provide numerous applications, including WavePad Sound Editor, VideoPad Video Editor, Prism Video Converter, and several more, in the 4 languages mentioned. Working in cooperation with NCH developers, the localization specialists at NCH translate the general user interface (GUI), test functionality for country-specific appropriateness, suggest changes to implement to better adapt NCH applications to non-English speaking markets. They also translate a significant number of web-based material to make sure that French, German, Japanese or Spanish-speaking Internet users can find relevant information, download and purchase products securely in their own languages.

Bucking the current trend of outsourcing translation and localization and relying instead on "in-house" linguists allows NCH to leverage a valuable internal product knowledge and capitalize on direct interdepartmental relationships to produce more accurate translations, faster.

Please click on the language of your choice to find out more about NCH Software's localized software applications.

• Français
  
• Deutsch
  
• 日本語
  
• Español

Mac Business Software

If you're a "Mac" and a business owner you've probably been excited to see us expanding our range of business software for the Mac with the recent Mac releases of Copper Point of Sale Software and Inventoria Inventory Management Software. Our business team has been busy porting our popular business software to the Mac so that businesses have more quality and economical software solutions available to them no matter which operating system they choose to use.

The really great news is that there is more to come. We are continuing to work on Mac versions of our business products that don't have them yet, so be sure to take a look at our full range of business software to see how you can design a system to best suit the needs of your business, and keep your eyes peeled for still more Mac programs in the future.

And for more advice on business software solutions that could help your business see:

• Accounting and Invoicing Software
  
• VoIP Telephone System Software
  
• Phone System Enhancements to Help You Sound Professional
  
• How Telephone On-Hold Messaging Can Help Your Business
  
• Other Software to Help Make Business Run Smoother
  

Software For A Deserted Island

If you were on a deserted island what would you want to have with you? One technology writer in Missouri recently asked this question and his software catalog of choice was NCH Software. As you can imagine we were tickled pink to hear it. One of the things that quickly makes us a top runner is our wide range of software products with applications for business, dictation, transcription, utilities, music and more. Also, "unlike many publishers that charge high prices for all-in-one suites that do more than you probably need, NCH Software takes a modular approach, designing smaller apps that do specific tasks, usually for a lot less money. It’s simply a smarter way to work."

To read about some of Scott May's favorite NCH programs, see his complete article, NCH Software offers fantastic, affordable apps published in the June 28, 2011 edition of The Columbia Daily Tribune. Then make NCH Software your first stop the next time you are looking for a software utility whether you are editing audio at home, or setting up a webcam broadcast of the view on your deserted island.